Impact:
We had a 64 minute window where the CI pipeline view had no data in our SAAS platform.
Detection:
Our monitoring systems immediately alerted us to the issue.
Root Cause:
One of our database collections went offline.
Resolution:
We were able to sync and restore connectivity to this database collection. Some parts of this process took longer than expected and we have implemented improvements to a number of processes to avoid a similar incident in the future.