Impact: The issue affected customers on the CUSTOM plan Detection : Internal monitoring system Root Cause: Following the release of a new pricing model, a miscommunication between our systems caused the payment plan for some Custom plan accounts to reset to default. Resolution: Changes were reverted. Corrupted data was restored from the backup.
Posted Feb 27, 2025 - 13:26 UTC
Resolved
This incident has been resolved.
Posted Feb 20, 2025 - 14:53 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2025 - 12:24 UTC
Update
We are still continuing to work on a fix for this issue.
Posted Feb 20, 2025 - 11:42 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 20, 2025 - 10:46 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 20, 2025 - 09:40 UTC
Investigating
We are currently investigating this issue.
Posted Feb 20, 2025 - 08:57 UTC
This incident affected: Codefresh Systems (Codefresh Classic SLA, Codefresh Classic Pipeline Engine).