Codefresh marketing site is down

Incident Report for Codefresh

Postmortem

Impact:
The marketing website for Codefresh, https://codefresh.io/was unavailable globally for around 6 hours.
Root Cause:
A configuration issue led to a traffic routing problem. Because of the nature of intermediary responses, the routing loop was not immediately diagnosed.
Resolution:
The routing configuration was restored. The site is now fully accessible.
Detection:
The issue was identified internally through monitoring and also reported by our team.

Posted May 05, 2025 - 11:40 UTC

Resolved

This incident has been resolved.
Posted Dec 03, 2024 - 20:02 UTC

Identified

We have identified the issue with an external provider, and are working with them on a resolution.
Posted Dec 03, 2024 - 18:39 UTC

Update

We are continuing to investigate this issue.

All Codefresh platform functionalities remain unaffected and fully functional, and the UI console is fully accessible at g.codefresh.io.
Posted Dec 03, 2024 - 17:54 UTC

Investigating

We are currently investigating the issue. Please note that the problem is not affecting the product itself, which remains fully functional. You can access the platform at g.codefresh.io
Posted Dec 03, 2024 - 15:47 UTC
This incident affected: Codefresh Systems (codefresh.io).